What does a DevOps engineer do? According to the Upskilling 2020: Enterprise DevOps Skills Report, 74% of organizations now use DevOps methodology, with 24% adopting it enterprise-wide and 42% implementing it at the project level. Despite this widespread adoption, finding skilled DevOps professionals remains the number one challenge, with 58% of organizations struggling to attract qualified talent.
At its core, a DevOps engineer bridges the gap between development and operations teams, optimizing the software delivery process to enable collaboration and innovation. These professionals play a crucial role in reducing complexity while maintaining application reliability even as rapid changes become necessary.
DevOps has become intrinsically connected with digital transformation, reflecting a cultural shift in IT that encourages speed, experimentation, and iteration. Organizations using this model deploy updates much more frequently than those using traditional software development practices, focusing on small but frequent changes to reduce risk.
Not only do DevOps engineers earn competitive salaries—averaging ₹10,40,352 annually in India, with professionals in major cities like Bangalore commanding around ₹10,00,000—but they also fulfill essential responsibilities. These include communication and collaboration across teams, infrastructure management, automation implementation, continuous integration oversight, and security maintenance.
What is DevOps and why it matters

DevOps represents the union of development and operations teams, creating a seamless approach to software creation and deployment. Nearly all organizations (99%) report that DevOps has positively impacted their business1, demonstrating its tremendous value in today’s fast-paced digital environment. This methodology goes far beyond merely adopting new tools—it fundamentally reshapes how teams collaborate and deliver software.
DevOps as a cultural shift
At its essence, DevOps is a cultural revolution that transforms how organizations approach software development. This shift breaks down traditional silos between development and operations teams, creating an environment where collaboration thrives and shared responsibility becomes the norm. Systems thinking forms the foundation of this culture—understanding how your actions affect not just your team but all departments involved in the release process.
The DevOps mindset requires teams to view the development process holistically, embracing transparency and open communication. Teams that fully embrace this cultural shift work smarter and faster, delivering better quality products to their customers. Furthermore, this new approach eliminates the “not our problem” mentality that often plagues siloed organizations, replacing it with collective ownership.
When implementing DevOps, organizations must reimagine trust. Rather than relying on audit-based control frameworks, DevOps requires control functions to trust that product teams will be responsible stewards of organization-wide principles. This trust-based approach empowers teams to execute changes that are appropriate and safe.
Collaboration and problem-solving consistently rank as the most critical elements of a successful DevOps culture. Essentially, DevOps fosters a culture of shared responsibility between developers and operations teams, eliminating miscommunication and reducing bottlenecks.
How DevOps improves software delivery
The impact of DevOps on software delivery is remarkable. Elite teams deploy 208 times more frequently and 106 times faster than low-performing teams, illustrating the dramatic improvements possible through DevOps adoption. This acceleration stems from several core capabilities that DevOps introduces.
DevOps enables organizations to:
- Increase delivery speed: With continuous integration and delivery practices, teams can release updates more rapidly while maintaining high quality.
- Reduce errors: Through automation and continuous testing, DevOps minimizes human error during development and deployment.
- Enhance collaboration: Breaking down silos creates a more cohesive environment where teams work together more effectively.
- Improve efficiency: Automating repetitive tasks frees up time for teams to focus on innovation and problem-solving.
- Scale operations: With automated pipelines and cloud-based infrastructure, organizations can handle higher volumes of software updates without increasing workload.
The team with the fastest feedback loop is the team that thrives. DevOps creates these crucial feedback loops through continuous monitoring and testing, ensuring issues are identified and resolved quickly. Consequently, this approach minimizes downtime and improves Mean Time to Recovery (MTTR) when incidents occur.
For organizations seeking competitive advantage, DevOps offers clear benefits. The ability to respond rapidly to market changes and customer needs provides a strategic edge. Indeed, the continuous improvement mindset of DevOps drives organizations to constantly refine their processes, making them more efficient and effective over time.
How DevOps works in real teams
Implementing DevOps in real organizations requires fundamental changes to team structures, processes, and tooling. Successful DevOps adoption transforms how technical teams collaborate and deliver software, moving beyond theoretical benefits to practical application.
Breaking down silos between dev and ops
Traditional organizational structures typically separate development and operations into distinct departments with separate responsibilities and goals. This siloed approach creates significant problems: bottlenecked workflows, delayed deployments, and diminished productivity. Moreover, these divisions foster an environment where information hiding becomes common, as teams fear repercussions for reporting issues.
The DevOps approach directly addresses these challenges by breaking down organizational barriers. Instead of working separately, development and operations teams collaborate throughout the entire software lifecycle. This collaboration starts with visibility—each team shares their processes, priorities, and concerns openly with others. Through joint planning sessions, teams align their goals with broader business objectives and establish shared metrics for success.
For many organizations, implementing DevOps represents a significant cultural transition. The shift requires teams to adopt a “you build it, you run it” mentality, where developers take responsibility not just for writing code but also for how it performs in production. Meanwhile, operations professionals become involved earlier in the development process, incorporating governance, security, and compliance considerations from the start.
The role of automation and tooling
Automation serves as the backbone of successful DevOps implementation, enabling teams to accelerate processes and scale environments efficiently. At its core, DevOps automation addresses several critical challenges: reducing manual errors, speeding up deployment cycles, and ensuring consistency across environments.
Continuous Integration and Continuous Delivery (CI/CD) pipelines represent essential automation practices. CI automatically merges and tests code changes, while CD automates deployment to testing and production environments. These automated pipelines ensure that software changes move through development, testing, and deployment phases quickly and reliably.
Infrastructure as Code (IaC) provides another powerful automation approach. With IaC, teams define system resources and configurations in code that can be stored, versioned, and reviewed like application code. This practice ensures reliable, repeatable deployment of infrastructure resources across environments.
Effective DevOps implementation relies on several categories of tools:
- CI/CD tools (Jenkins, GitHub Actions) for automating build, test, and deployment processes
- Infrastructure tools (Terraform, Ansible) for managing configurations and resources
- Monitoring tools (Prometheus, CloudWatch) for tracking system performance
- Containerization tools (Docker, Kubernetes) for consistent application deployment
Additionally, monitoring and observability solutions provide real-time visibility into application performance and health across the entire stack. These tools enable teams to detect and address issues quickly, often before users notice problems.
What is a DevOps engineer?
A DevOps engineer serves as the bridge between development and operations teams, facilitating collaboration and implementing DevOps practices. Unlike traditional roles confined to specific departments, DevOps engineers work across organizational boundaries to create a more collaborative environment.
In practice, DevOps engineers combine skills from multiple domains. They typically possess knowledge of both development and operations, including coding, infrastructure management, system administration, and DevOps toolchains. Strong communication and collaboration skills are equally important, as these professionals must work effectively with diverse teams.
The responsibilities of a DevOps engineer encompass several key areas: release engineering, infrastructure provisioning, system administration, and security integration. They automate software development processes through CI/CD pipelines, enabling faster and more frequent releases. Furthermore, they often work with cloud-based infrastructure managed through code, ensuring consistent deployment environments.
Perhaps most importantly, DevOps engineers serve as advocates for DevOps practices within their organizations. This advocacy role involves educating team members, evangelizing DevOps principles, and guiding the cultural transformation necessary for successful implementation. As organizations evolve their DevOps practices, these professionals help teams navigate the challenges of collaboration and automation, ultimately enabling faster and more reliable software delivery.
Core responsibilities of DevOps engineers

The daily work of DevOps engineers encompasses specific technical responsibilities that bridge development and operations teams. As organizations increasingly adopt DevOps methodologies, understanding these core functions becomes critical for seamless software delivery.
Infrastructure management
DevOps engineers take ownership of infrastructure provisioning and management, a fundamental responsibility that shapes application performance and reliability. Through Infrastructure as Code (IaC), they define and provision infrastructure using templates or scripts rather than manual processes, making environments reproducible and consistent. Popular tools like Terraform, CloudFormation, and Ansible enable version control of infrastructure, treating it with the same discipline as application code.
For organizations with on-premises resources, infrastructure management might involve physical servers and networking equipment. However, in cloud or hybrid environments, engineers focus on provisioning and managing virtual instances of these components. This approach ensures that resources are properly configured, secured, backed up regularly, and monitored consistently.
Automation and CI/CD pipelines
Automation forms the backbone of effective DevOps implementation, particularly through CI/CD pipelines. DevOps engineers build these automated workflows to integrate, test, and deploy code changes reliably and frequently. By implementing continuous integration, they ensure code changes are automatically merged and tested, while continuous delivery automates deployment to testing and production environments.
The benefits of well-implemented CI/CD pipelines include:
- Faster recovery times when failures occur
- Reduced risk with smaller, more frequent deployments
- Elimination of manual, error-prone tasks
- Enhanced quality through automated testing
Therefore, organizations using DevOps deploy updates significantly more often than those using traditional software development practices, with automation enabling this acceleration.
Monitoring and logging
Comprehensive monitoring represents a crucial DevOps responsibility that extends throughout the entire development lifecycle. DevOps engineers implement monitoring solutions that provide real-time visibility into system metrics, allowing teams to identify potential issues proactively. Similarly, they establish logging systems that capture application and system logs for troubleshooting and analysis.
Effective monitoring allows teams to detect performance concerns such as poor response times or high error rates before they affect users significantly. This visibility enables quick response to any degradation in customer experience, automatically and reliably.
Security and compliance
Integrating security throughout the development process has become a core DevOps responsibility. DevOps engineers implement security controls and compliance checks within automated pipelines, ensuring that code changes adhere to organizational and regulatory requirements. This “shift-left” approach to security identifies vulnerabilities earlier in development when they’re less costly to address.
Security responsibilities include implementing strong authentication mechanisms, protecting network infrastructure, ensuring secure code management, and establishing comprehensive monitoring for security incidents. Subsequently, automated compliance checks verify that software meets relevant regulations and standards through every step of delivery.
Key DevOps practices in action
Successfully implementing DevOps requires mastering several core practices that form the foundation of this methodology. These practices enable teams to deliver software faster, more reliably, and with greater confidence.
Continuous integration
Continuous integration (CI) involves frequently merging small batches of code into a central repository. This practice allows developers to collaborate efficiently while keeping the codebase in a good state. With CI, small changes are validated through automated builds and tests, enabling early error detection and improving overall code quality. The team with the fastest feedback loop often succeeds most effectively in software development.
Continuous delivery and deployment
Following integration, continuous delivery (CD) automates the process of getting code into a deployable state for every change. This simplifies deployments by providing developers with an automated method to prepare code for production. Continuous deployment takes this further by automatically releasing validated changes to production without manual intervention. Organizations using DevOps deploy updates much more frequently than those using traditional practices, focusing on incremental changes that reduce risk.
Infrastructure as code
Infrastructure as Code (IaC) applies software development best practices to infrastructure creation. By defining infrastructure through code, teams can version control their environments, making them repeatable and consistent. This approach eliminates manual configuration steps, improves productivity, and ensures reliable infrastructure deployment. As one expert notes, “The same IaC model generates the same environment every time it deploys.”
Configuration management
Configuration management provides an automated method for maintaining systems in a known, consistent state. Rather than guessing whether configurations are current, teams can ensure correctness through automated processes. This practice enables organizations to scale infrastructure without proportionally increasing administrative staff. Popular tools like Ansible, Chef, and Puppet help teams manage configurations effectively across environments.
Policy as code
Policy as code represents rules and conditions through programming languages rather than manual processes. This approach enables teams to apply version control, automated testing, and deployment practices to organizational policies. Policy as code serves as guardrails for automated systems, ensuring they don’t perform dangerous actions while maintaining speed. This practice is particularly valuable for security configurations, service standards, and compliance requirements.
Tools that power DevOps workflows

Behind every successful DevOps implementation stands a robust toolchain that automates, standardizes, and accelerates software delivery. The right tools enable DevOps engineers to perform their core responsibilities with precision and efficiency.
CI/CD tools (e.g., Jenkins, GitHub Actions)
Continuous integration and delivery tools form the backbone of automated software pipelines. Jenkins, one of the most widely adopted open-source automation servers, offers over 1,500 plugins to support building and testing virtually any project. Its distributed build capabilities allow teams to scale CI/CD processes across multiple machines. GitHub Actions and GitLab CI/CD provide native integration with their respective code repositories, enabling seamless workflow automation directly from source control. CircleCI excels with its containerized build environments that ensure consistency across development stages.
Infrastructure tools (e.g., Terraform, Ansible)
Infrastructure management tools enable DevOps engineers to define resources programmatically. Terraform has emerged as a leading infrastructure-as-code solution that works with multiple cloud providers through a declarative configuration language. Its immutable infrastructure approach replaces resources rather than modifying them, ensuring consistent environments. Ansible takes a different approach with its agentless architecture and simple YAML syntax, making it accessible for teams automating configuration tasks. For AWS-specific workloads, CloudFormation provides native integration with Amazon services.
Monitoring tools (e.g., Prometheus, CloudWatch)
Effective monitoring tools provide visibility across the entire application stack. Prometheus excels in cloud-native environments with its pull-based monitoring model and strong Kubernetes integration. It collects metrics from configured targets and enables powerful querying through PromQL. CloudWatch, AWS’s native monitoring service, seamlessly integrates with other Amazon services. Regardless of specific tools, effective monitoring solutions must trigger alerts when metrics exceed thresholds, visualize historical trends, and summarize system health in dashboards.
Containerization tools (e.g., Docker, Kubernetes)
Containerization has revolutionized application deployment by ensuring consistency across environments. Docker provides a comprehensive platform for building, managing, and running containers, making it fundamental in the DevOps ecosystem. Kubernetes builds on this foundation by orchestrating containerized applications at scale, offering self-healing capabilities, automated scaling, and rolling updates without downtime.
Conclusion
DevOps has undoubtedly transformed how organizations approach software development and deployment. Throughout this article, we’ve explored the fundamental aspects of what DevOps engineers actually do – from breaking down silos between development and operations teams to implementing crucial automation practices. These professionals serve as bridges across departments, combining technical expertise with strong communication skills to facilitate collaboration and innovation.
The impact of DevOps extends far beyond merely adopting new tools. Teams embracing this methodology deploy code more frequently, recover from failures faster, and maintain higher quality standards throughout the development lifecycle. Additionally, practices like continuous integration, infrastructure as code, and automated monitoring create environments where organizations can scale efficiently without sacrificing reliability or security.
Modern DevOps engineers must master various technologies while advocating for cultural changes within their organizations. Their responsibilities span infrastructure management, pipeline automation, comprehensive monitoring, and security integration – all essential elements for successful digital transformation. Furthermore, the competitive salaries reflect the high demand for these specialized skills, particularly in technology hubs.
Organizations still struggling with siloed approaches should consider how DevOps principles might transform their software delivery capabilities. The evidence clearly demonstrates that teams implementing DevOps practices outperform those using traditional methods across key performance metrics. Call our team for more details about implementing DevOps practices in your specific environment.
Ultimately, DevOps represents both a technical and cultural evolution. Though tools and technologies will change over time, the core principles of collaboration, automation, measurement, and sharing remain timeless. As software continues to drive business innovation, DevOps engineers will undoubtedly play an increasingly vital role in organizational success.
FAQs
Q1. What are the main responsibilities of a DevOps engineer?
DevOps engineers typically manage CI/CD pipelines, implement infrastructure as code, handle monitoring and logging, automate processes, and bridge the gap between development and operations teams. They also work on improving deployment speed, system reliability, and overall software delivery efficiency.
Q2. How does DevOps improve software delivery?
DevOps enhances software delivery by increasing deployment frequency, reducing errors through automation, improving collaboration between teams, enhancing efficiency, and enabling faster response to market changes. It also creates crucial feedback loops through continuous monitoring and testing.
Q3. What tools do DevOps engineers commonly use?
DevOps engineers often use a variety of tools including CI/CD platforms (like Jenkins or GitHub Actions), infrastructure management tools (such as Terraform or Ansible), monitoring solutions (like Prometheus or CloudWatch), and containerization technologies (such as Docker and Kubernetes).
Q4. How does DevOps differ from traditional software development practices?
DevOps represents a cultural shift that breaks down silos between development and operations teams. It emphasizes collaboration, automation, and continuous feedback. Unlike traditional practices, DevOps focuses on frequent, smaller updates and integrates operations concerns throughout the development process.
Q5. What skills are essential for a DevOps engineer?
Key skills for a DevOps engineer include proficiency in scripting and automation, understanding of cloud platforms, knowledge of containerization and orchestration, expertise in CI/CD practices, strong problem-solving abilities, and excellent communication skills to facilitate collaboration between teams.